Shipping policy

Shipping Policy

At Clelry, we offer tracked shipping on all orders. Please review the information below before placing your order.

Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.

During holidays, promotional periods, or high-volume periods, processing may take slightly longer.

Delivery Time Estimates

Estimated delivery times vary depending on your destination:

United States: 7–15 business days
United Kingdom: 7–15 business days
Canada: 8–18 business days
Australia: 8–18 business days
Europe: 8–18 business days
Rest of the world: 10–20 business days

Please note that delivery times are estimates only and are not guaranteed. Actual delivery may vary due to customs processing, holidays, weather, local carrier delays, or other unexpected circumstances.

Shipping Methods

We work with trusted shipping and fulfillment partners to deliver your order safely. Specific carrier names may vary depending on your destination and local delivery network.

At this time, we do not offer express shipping.

Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

Please allow a few days for tracking information to update after your order has been shipped.

Important Notes

Please make sure your shipping address is complete and correct before placing your order.
Clelry is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Delivery to remote areas may take longer than the estimated delivery time.
Customs processing, local delivery conditions, holidays, and weather may affect delivery times.
If your package appears to be significantly delayed or lost, please contact us so we can help review the issue.